Developing a plan is one of the most important aspects of building your business. In your plan you should include everything about your company. 9 out of 10 new businesses fail within the first year and many of the business that makes it past the first year never grow. It is my personal commitment to help anyone who reads this site once a month grow their business.
Many people have problems with the management of their business. Oftentimes my clients will say to me, “Nathan, these girls just won’t listen to me. They seem to do what ever they want.” Management is even a foreign word to some people. All a manager is to do is oversee that the policies that you put into place are followed. Policies? What Policies?
You mean your company does not have policies and procedures? Policies and procedures ensure the future success of your business. Do you ever have your stylists come in without the proper work attire? This is probably because you do not have a dress code policy in you Policy and Procedures Handbook.
This is your business and you should make sure it is run under your control. Any company with out policies is out of control and is headed the wrong direction.
Set your goal to write your rough draft of all the policies, rules, and procedures for your salon. Next review them with someone you trust. Talk about them. Edit them; lastly, hand out a copy to all your employees. Have them sign it and give it back. And let them know that if they don’t comply, their will be disciplinary actions taken. See how quickly your business changes from un-profitable to profitable.
It has been recently brought to my attention that some of the salons today are rental salons, and they tend to enforce policies even less. Rental! Does that mean that you don’t own a business? You don’t have to do anything as a business owner when you rent stations to your stylists right? Wrong! It is even more important to write out everything in their rental agreements and make the handbook part of their agreement.
By developing your business you will have more time, and money to spend with your family.
8 places to update your business.
Management
Marketing
Products
Cash-flow
Legal Advice
Accounting & Finance
Inventory
Security
